The Refund may be initiated as per the following guidelines: You must inform us of your decision by means of a clear statement. You can inform us of your decision either by e-mail or phone at the contact details given below:
We will reimburse you within 14 days from the receipt of the returned Goods. We will use the same means of payment as you used for the order, and you will be charged a 20% cancellation fee as a payment gateway charge and a refund processing fee.
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