I am unable to download my purchased product. What should I do?

More than 99% of our customers can download their product immediately after purchase. However, less than 2% cannot download it instantly due to their firewall or popup-blocker configuration.

If you have purchased assignments and can’t download them immediately from our website, please email us at [email protected], and we will email your product within 1 to 24 hrs.

After your purchase, you will receive an email with your Order Number. Let us know your Order Number and the date of your purchase, and we’ll send you your product as soon as possible.