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Placing order on Gullybaba is like child’s play. You just have to follow a few quick steps given below and you will become our happy purchaser:
Order on gullybaba.com Shopping was never this easy and fun as it is now with gullybaba. Just follow a few quick steps given below :-
1. Search for the product you are looking for, or click on the product category from the navigation tab located on the left. You may also click on a product icon directly from the homepage.
Book FAQ

From the search result page or from anywhere else on the site, select the product you would like to purchase.

2. You would reach the product description page

Book FAQ

Go through the product profile page carefully. Please go through the product availability and product shipping estimates mentioned on the product page carefully.

3. Once you have selected the product, enter the quantity you would like to purchase and then click on the Add to Cart button on the right hand side as shown in the figure above.
This would take you to the Checkout page, where you can review your selection and proceed to checkout. If you need more products(books) from Gullybaba, then click on CONTINUE SHOPPING. Now, you will require to register with Gullybaba, if you are its new user.
Book FAQ


Registering at Gullybaba is simple, just enter your Name, user name(user name) and password and you are done.

Book FAQ

Upon successful registration and login, you are taken to the Shipping Details page.

4. Enter shipping address. You need to enter the following :
(i) Phone Number
(ii) Your shipping address and
(iii) Your Billing address (if different from shipping address)
(iv) Once you have completed entering data on this page you need to click on Make Payment link to proceed towards making a payment for the product(s).

Book FAQ

5. Show a shipping charges. then click on Next Button.

Book FAQ

6. Choose a payment option from the options mentioned, for example Net Banking/Credit Card/Debit Card, MO/PO Cheque/DD,Cash on Delivery, Paypal(Outside India), etc.

Book FAQ

7. Click on Place Order to complete the process.

8. Your order will be placed the moment you make the payment. You will receive a message "Checkout Complete" on your screen.

Book FAQ

9. You may view the order placed by you under Your Account section of the site and an Already Paid Form link for filling & sending a payment transaction details.

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10. You may view the order placed by you under Your Account section of the site.

Book FAQ

All orders are shipped from our warehouse within 24 hours of the order being placed. Purchases arrived anywhere within 3-7 business days of the order date by Speed Post\Courier. Orders being shipped outside of India generally arrive within 2 weeks of the order date by Speed Post\Courier. Shipment sent through Registered Book Post (RBD) or VPP (Cash on Delivery) taken 10 to 20 days to arrive.

To know the price of books, visit product description page by clicking on product icon.. Just Choose the course from the "IGNOU Help Books" Menu option (see menu bar) and see the product details.

To get the book by VPP or COD (Cash on Delivery), Email/SMS your complete address, Telephone number, subject code of the book. You can also send your order through the WhatsApp No. 09350849407. To get the books by RBD/ Speed Post/ Courier, Pay in advance by Bank Draft (in favour of "Gullybaba Publishing House (P) Ltd.") / Money Order/ Online Transfer/ Cash Deposit. In case of DD/ Cheque add Rs.25 extra. In case of cash deposit, add Rs.110 extra in total. And email your payment details. Free Shipping in India available only for orders above and equal to Rs.500/- Order online through Gullybaba.com.

Please write, E-mail, or Phone our Customer Service department with your changes within 24 hrs of placing your order. In your correspondence, include your old address, new address, as well as any special instructions you might have regarding suspending delivery of your order. To contact us at 011-27387998,011-27384836,011-27385249, 9312235086 and 9350849407 or email at hello@gullybaba.com.

We receive payment through all ways of payment:- Credit/Debit/NetBanking/MobiKwik, CC Avenue, MO/DD/Cash Deposit/Fund Transfer, EMO Form. In case of DD/ Cheque add Rs.25 extra. In case of cash deposit, add Rs.110 extra in total. And email your payment details.
Please write, E-mail, or Phone our Customer Service department with your changes within 24 hrs of placing your order. In your correspondence, include your old address, new address, as well as any special instructions you might have regarding suspending delivery of your order. To contact us at 011-27387998,011-27384836,011-27385249, 9312235086 and 9350849407 or email at hello@gullybaba.com.

After you complete the checkout process, a Receipt will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.
You will also receive confirmation via E-Mail and SMS that we have received your order. Please be sure to enter your E-Mail address and Contact details correctly on the order form so that we can be sure to deliver your confirmation to you.

Yes. We take the utmost care with the information that you provide us when placing an order on our website. The server that hosts our bookstore encrypts the transmission of all payment gateway and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it. All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from the Gullybaba Publishing House Pvt. Ltd., Please feel free to E-Mail us at hello@gullybaba.com.

If for whatever reason, you have purchased the same product twice within the same day by accident, then email us at hello@gullybaba.com and we will immediately refund your duplicate purchase. You will get your refund within three working days.

We do our level best to make sure that all our displayed books are available in plenty. But, sometimes, out of bulk purchase our estimation proves to be wrong. If any of the demanded book gets out of order, we make a request to our student to wait till the stock of the demanded book/s gets available with us(the time span for the stock to be available is one to two weeks). If the student can wait till that time period, it is well and good. But, if due to some compelling circumstance/s, he or she finds himself unable to wait, the refund process gets initiated.

We do offer cash on delivery within 10-20 business days. With Cash on Delivery you can pay in cash at the time of actual delivery of the product at your doorstep, without making advanced payment online. The payment amount is reflected on the top of the address slip on your packet of order.

We believe our products are of high quality and are good value for money and that you will be fully satisfied with your purchase. We are No. 1 Publishers to prove this, we are providing money back guarantee. Just send the books back to us to get money back by money order. Condition is you have to tell us any other book for that subject better than ours. This does not means our books are with 100% accuracy, we only provide you guarantee of providing the best material among all publishers in our field only (IGNOU Help Books).

Yes, You use a payment Method-1Net Banking/ Debit Card/ Credit card[CC AVENUE]).

YES, Indeed. We do provide moderate to heavy discounts on bulk purchase(100 or above books). The discount offered 60%, however, is based on the products and other similar things. Kindly mail your order to hello@gullybaba.com

You are welcome to send us your queries.
Our response rate is 100%. We usually respond in less than 24 hours. If you do not get a reply in 48 hours, please escalate and send the query again with urgent priority. You can live chat with us .We will respond to your queries at the first opportunity possible. You can also fill FEEDBACK FORM.

No, Only Assignments are available in downloadable format

Our editorial team leaves little possibility of any error. Nevertheless, if any error is noticed by you; we request you to contact at hello@gullybaba.com & get rewarded.

You have to enter the tracking details sent to you via Sms/Email. Please note that it can take 3 - 7 working days for the order to reach at your place. Please track your order by tracking No. at India Post website:-www.indiapost.gov.in & courier service websites:- www.tpcindia.com, www.firstflight.net, www.trackoncourier.com.

. Once we initiate order, there is no any return/replace option. However, if you have received an item you have not ordered, Please mail us at hello@gullybaba.com to replace your order.

You will get confirmation on your email/your given mobile number, etc. This will be the confirmation that your product has been dispatched and you will get it in 3-5 working days. If any need arises, you can contact us on hello@gullybaba.com

You may have received tracking information in your Email within 48hrs after placing Order.. You can use the information to check the shipping status of your item.

Kindly check "Refund Policy" at our website. For further details, mail us at refund@gullybaba.com.

You are welcome to send us your queries about any clarifications and the site as a whole. Our response rate is 100% and we usually respond in less than 24 hours. If you do not get a reply in 24 hours, please escalate and send the query again with urgent priority. We will respond to your queries at the first opportunity as soon as possible or Fill FEEDBACK FORM.