Note: Attempt all Questions.

1. What is an ‘Organisation’? Define and describe the characteristics of an organisation and explain different approaches to organization and their relevance.

2. Briefly describe the horizontal, boundary less, inverted pyramid and virtual organisation designs and explain their significance in today’s environment.

3. Describe the emerging trends in work organisations and discuss how they affect the quality of work life of employees with a few instances.

4. Describe different dimensions diagnosed through questionnaire and discuss the importance of questionnaire as a tool for analysing an organisation.

5. Describe different roles a change agent performs and discuss the competencies required for becoming a successful change agent.